Our Privacy Policy
Privacy Policy
Data Controller: Ntegra Limited, Suite 49-50, Rombourne Kingston House, Lydiard Fields Business Park, Great Western Way, Swindon, Wiltshire, SN5 8UB
Data Protection Contact: hello@ntegra.co.uk
Last updated: June 2026
1. Introduction
Ntegra Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read this policy carefully to understand how we handle your personal data. If you have any questions, please contact us at hello@ntegra.co.uk.
2. Who We Are
Ntegra Limited is the data controller in respect of the personal data described in this policy. We are registered with the InformationCommissioner’s Office (ICO) under the UK Data Protection Act 2018.
Our registered address is: 4 Stirling Road, Stirling House, Guildford, GU2 7RF
3. What Personal Data We Collect
We collect and process the following categories of personal data:
Information you provide to us:
• Your name, email address, phone number and message content when you complete a contact form or correspond with us
• Your name and email address if you subscribe to our newsletter
• Information you provide when entering into a contract with us for services
Information we collect automatically:
• Technical information, including your IP address, browser type and version, operating system and platform
• Information about your visit, including pages viewed, time spent on pages, and how you navigated the site
• Cookie data, where you have consented to non-essential cookies. See our Cookie Policy for details
4. How and Why We Use Your Data
UK GDPR requires us to have a lawful basis for processing your personal data. The table below sets out what we process, why, and the legal basis we rely on:
Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms. You have the right to object to processing based on legitimate interests - see Section 8 for details.
5. Cookies
Our website uses cookies. We only set non-essential cookies (analytics, marketing, personalisation) where you have given your active consent via our cookie preference centre. Essential cookies necessary for the site to function are set automatically.
For full details of the cookies we use, including names, purposes, durations and providers, please see our Cookie Policy at www.ntegra.com/cookies.
6. Who We Share Your Data With
We may share your personal data with:
• Third-party service providers who process data on our behalf (such as website hosting, analytics, and email providers) - all of whom are bound by data processing agreements and required to keep your data secure
• Members of our group, including our parent company Actica Group
• Business partners and sub-contractors for the performance of contracts
• Any third party in the event of a business sale or restructure, where your data may be transferred as part of those assets
• Regulatory or law enforcement bodies where we are required to do so by law
We do not sell your personal data to third parties.
7. How Long We Keep Your Data
We only keep your data as long as is necessary. If your relationship with us ends for any reason, we will store your data only as long as necessary to meet our processing or regulatory requirements. Once these periods have passed, we will either delete or anonymise your personal data.
Where retention is required by law (for example, financial records), we retain data for the legally required period.
If you would like more information on our data retention periods, please contact us.
8. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right to be informed: You have the right to know how we use your data. This privacy policy fulfils that obligation.
Right of access: You can request a copy of the personal data we hold about you (a Subject Access Request). We will respond within one month, free of charge.
Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
Right to erasure: You can ask us to delete your personal data where there is no longer a legitimate reason for us to hold it.
Right to restrict processing: You can ask us to pause processing of your data in certain circumstances, for example while we verify its accuracy.
Right to data portability: You can ask us to provide your data in a structured, machine-readable format so you can transfer it to another provider.
Right to object: You can object to us processing your data where we rely on legitimate interests as our lawful basis, or where we use it for direct marketing.
Rights related to automated decision-making: You have the right not to be subject to decisions made solely by automated means that significantly affect you.
To exercise any of these rights, please contact us at hello@ntegra.co.uk or write to us at our registered address above. We will respond within one month of receiving your request. We may ask you to verify your identity before processing your request.
9. Subject Access Requests
You have the right to request a copy of the personal data we hold about you at any time. To make a Subject Access Request, please contact us at hello@ntegra.co.uk.
There is no charge for making a Subject Access Request. We will respond within one calendar month. In complex or multiple cases, we may extend this by a further two months - we will notify you if this applies.
10. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or damage. All data is stored on secure servers, and we use SSL encryption for data in transit.
While we do our best to protect your data, no internet transmission is completely secure. Any transmission is at your own risk.
11. International Data Transfers
Some of your personal data is transferred outside the UK to the United States as a result of our use of third-party services, including Google Analytics, Google Ads, our website hosting provider, and Microsoft Clarity. These transfers are made under appropriate safeguards in accordance with UK GDPR, including the use of the UK International Data Transfer Agreement(IDTA) or equivalent standard contractual clauses. Where transfers rely on an adequacy decision or other approved transfer mechanism, we will ensure that the relevant conditions continue to be met. For more information about the safeguards in place for any specific transfer, please contact us at hello@ntegra.co.uk.
12. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility for them. Please check their policies before submitting any personal data.
13. Your Right to Complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection supervisory authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
We would, however, welcome the opportunity to address your concerns before you contact the ICO, so please contact us first at hello@ntegra.co.uk.
14. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated ‘last updated’ date. We encourage you to check this page periodically.
15. Contact Us
For any questions, comments or requests about this privacy policy, or to exercise your data protection rights, please contact:
Ntegra Limited
Suite 49-50, Rombourne Kingston House
Lydiard Fields Business Park
Great Western Way
Swindon, Wiltshire, SN5 8UB
Email: hello@ntegra.co.uk
